Troubleshooting Miracast connection to the Surface Hub

Troubleshooting Miracast connection to the Surface Hub

The Surface Hub supports wireless projection through the Miracast protocol. Most wireless monitors and adapters available today use the original implementation of Miracast.Connect issues

Press Windows logo key + K on your keyboard, and select the Surface Hub you want to project to. Try the following if it does not work:

Start with the basics and ensure both WI-FI and Miracast are both enabled in settings on the Surface Hub. If you ran a network scan, you should see the Hub Miracast listed as an access point. If the Hub’s Miracast network shows up on the scan, but you cannot not see it as an available device, you can try to adjust the Miracast channel used by the Hub. When the Hub is connected to a WI-FI network it will use the same channel settings as the WI-FI access point for its Miracast access point. For troubleshooting purposes, disconnect the Hub from any WI-FI networks (but keep WI-FI enabled), so you can control the channel used for Miracast. You can manually select the Miracast channel in settings. You will need to restart the Hub after each change. Generally speaking, you will want to use channels that do not show heavy utilization from the network scan.

Profile issues

If you are not able to connect to the Surface Hub remove the old profile from setting. You can remove the Miracast devices in settings - devices. After that try to connect press Windows logo key + K on your keyboard, and select the Surface Hub you want to project to.

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